Our office at 101 Guyton Street will be closed on Monday, 1 June 2026 for King's Birthday weekend.You can contact us at any time on 06 349 0001. This number is monitored 24/7 including for urgent enquiries. You can also report non-urgent issues by using the Antenno app.
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Every holder of an on-licence, off-licence or a club licence (and in some circumstances, a special licence) must appoint a certified manager. Under the Sale and Supply of Alcohol Act 2012, a manager must be 20 years or older and must hold the prescribed qualification (which currently is a Licence Controllers Qualification, LCQ), which covers knowledge of the Act and host responsibility requirements. You must also have current experience in the industry of at least three to six months.
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You can also pay the licence fee via credit card or bank transfer as part of the application process.