Apply for a rates rebate

The Rates Rebate Scheme provides a rebate of up to $700 for low income earners who were paying rates for the home in which they were living on 1 July 2022.

How is my rebate calculated?

Your rebate is calculated based on your income, rates and the number of dependants living with you.

The income eligibility for a rebate is $28,080. However, if your income exceeds this amount you could still be entitled to a rebate depending on the total costs of your rates and the number of dependants. Please refer to the application form or your local council for more information.

How to apply

Find out if you're eligible

What information do I need to provide?

  • Accurate information about your income (and that of any spouse/partner and/or joint home owner who lives with you) for the tax year ended 31 March 2022
  • Details of all Gross Income (BEFORE TAX) – 1 April 2021 to 31 March 2022 financial year
  • Personal Tax Summary – available from Inland Revenue
  • Wages & Salary – (Tax Summary from IRD/employer)
  • Work & Income Benefit & Superannuation – (If your sole income is NZ Superannuation you do not need to provide proof of income)
  • Additional Allowances - Additional to the benefit e.g Accommodation Benefit – (from WINZ)
  • In work Tax credits, Minimum Family Tax Credits & Parental Tax Credits – (from IRD)
  • Gross Interest/Dividends earned between 1 April 2021 to 31 March 2022
  • Rental Income/Shares/Overseas Benefits or income
  • Your Horizons Regional Council rates bill.

Where to obtain proof of income

Ministry of Social Development – New Zealand Superannuation enquiries  Freephone: 0800 552 002
Work and Income – people under 65 enquiries Freephone: 0800 559 009
Inland Revenue – Income Tax enquiries Freephone: 0800 775 247
Working for Families – Tax Credit enquiries: Freephone: 0800 227 773 

Complete an application form

If you haven't received a property rates rebate application and you think you might be eligible, download a property rates rebate application form.

If you live in a retirement village and want a property rates rebate, you will need to complete a declaration(PDF, 595KB).

If you need assistance, call us to discuss your application on (06) 349 0001.

Return the form to us

In person

The easiest way to apply for a rates rebate is to complete the form with a council staff member. You need to allow about 15 minutes for this and you can make an appointment via our online booking calendar or call us on 06 349 0001. 

By email

Scan your property rate rebate application form, along with supporting documents, and email them to

By post

Send your completed property rates rebate application form, along with supporting documents, to:

Whanganui District Council
PO Box 637

Need assistance to complete the form?

Please make an appointment with us via our online booking calendar or give us a call on 06 349 0001

Applications close on 30 June 2023.