All of New Zealand except Auckland is at Alert Level 2 while Auckland is at Alert Level 3. For all information about COVID-19 in New Zealand, please visit:
For more information about council services under Alert Level 2 please visit our COVID-19 page:
Certificates of Acceptance is a building certification that can be issued retrospectively by the council for unconsented building work.
A Certificate of Acceptance may be issued for building work already done if either:
The work must-have been carried out after 1 July 1992 and comply with the current Building Code. Certificate of Acceptance may be issued for unconsented works completed since 1993.
You will need to create a RealMe account to access the Council’s online application form. This will allow you to log in to Online Services website where you can complete the application form.
Visit Online Services
If you do need assistance, visit Council Customer Services at 101 Guyton Street where a dedicated staff member can take you through the online application process.
Applications for Certificates of Acceptance must be processed within 20 days working days. Requests for further information will stop the statutory clock and it is not restarted until all the required information is supplied.
Paper Certificates of Acceptance applications may incur increased costs for items such as scanning.
All data is securely held in Council files, as well as electronically, and is made available for public viewing where allowable under the Privacy Act.
To make an appointment with a member of our building control team to find out more about how to lodge your application, please call 06 349 0001.