Family Safety Agencies

​Agencies offering 24 hour 7 day services

Police - phone 111 
Women's Refuge - (06) 344 2204

Free helplines offering 24 hour 7 day services

  • For concerns about children's safety and wellbeing call on 0508 326 459
  • Crimestoppers - giving information about crime without revealing your identity: 0800 555 111 
  • Rape & Sexual Abuse Crisis support line 0800 88 33 00

Local Support Services

The following agencies also work in​ rural Whanganui:

  • Police
  • Women's Refuge Whanganui
  • Jigsaw Whanganui

Free Helplines

  • Family Violence Information Line: 0800 456 450, any day, 9.00am to 11.00pm
  • Confidential Domestic Abuse Helpline (Shine): 0508 744 633 + NZ Relay service (for deaf, hard of hearing, or speech impaired), any day 9.00am to 11.00pm
  • What's Up Free Helpline - 0800 942 8787 for anyone ages 5 to 18. Monday to Friday, 1.00pm to 10.00pm and Saturday, 3.00pm to 10.00pm.

See the top of this page for Free Helplines Offering 24 Hour 7 Day Services.

Language line free phone interpreting

Language Line provides interpreting (44 languages) for the following services listed above: Whanganui Police, Family Violence Information Line, Confidential Domestic Abuse Helpline (Shine), and Child, Youth & Family. You say "Language Line, please" and then say the language you need. Wait for 2 minutes for an interpreter. Monday- Friday 9.00 am to 6.00 pm & Saturday 9.00 am to 2.00 pm.

Online Help for non-urgent help is provided by:

More Information

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Page reviewed: 07 Dec 2016 1:07pm